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We appreciate your questions, comments, and input. Please fill out the form below to send us a message. You may also call us at (808)221-6873.
Please be aware that we are a company run by real human beings and we really do answer the phone ourselves. We're based in Honolulu, Hawaii and there is a bit of a time difference from the mainland. Generally this means that we are 6 hours earlier than US Eastern Standard Time. You can do the math. If you call and wake us up at 3:00am, well...we'll try to show as much Aloha as we can.  

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Restaurant Service Training, Waiter Training, The Perfect Server, Service That Sells!, Customer Service, Restaurant, Service, Management
FAQ on World Class Restaurant Service DVD below
Permaculture, Aquaponics, Aquaponics Made Easy!, Organic, Farming, Gardening, DIY, Planting, Food, Hawaii, Agriculture
Olomana Gardens Permaculture & Aquaponics with Glenn Martinez
Frequently Asked Questions about World Class Restaurant Service DVD:
Q: I own my own catering company. How will this DVD help me?

A: Much of the material in World Class Restaurant Service DVD would be helpful in any food service situation. Sections on Team Work, Serving A Quality Product, Product Knowledge, Hospitality, Show Time Attitude, and Steps of Service will definitely enhance the training of anyone serving food directly to guests!
Q: Is this DVD available in German?
A: No, at this time World Class Restaurant Service DVD is only available in English.
Q: Does this DVD cover French, Russian, or American "Fine Dining" standards?

A: World Class Restaurant Service DVD is perfectly suited to even the finest dining establishments. Some of the training focuses on conversational scripts and specific steps of service, but many of the concepts of how treat the guest, how to present yourself to the table, how to interact and connect with the guest at a high level are all appropriate to any type of restaurant
Q: What is so different about this DVD from the others that are on the market? Why should I buy this one?
A: World Class Restaurant Service DVD is unique to training films in general in that it is actually enjoyable to watch! Most training films on the market are out-dated and boring to watch. Especially for today's generation of service staff. World Class Restaurant Service DVD is filmed in one of the most beautiful locations in the world; Hawaii! We utilize the natural beauty of Hawaii and its unique culture as a means of capturing the attention of your staff. While learning proper service procedures and techniques, they will also enjoy footage of beautiful beaches, surfing, and outrigger canoes. Their attention will be riveted to the screen as we correlate the sincere and genuine acts that we perform for our guest with the charming Hawaiian concept of ALOHA. World Class Restaurant Service is a welcome breath of fresh air in the typically boring training films genre!
Q: I am currently in charge of training waiters at a private club. It would be considered "fine dining" type service.  Will this cover how to serve and clear from the proper side of the guest, as well as proper wine service?

A: Yes, World Class Restaurant Service follows the entire dining experience of the guest, from the moment they walk in, through dinner service, and up till the moment they depart. Each step of the way is broken down into understandable reasons why we do things in a certain manner. A section on wine service, for instance, demonstrates how to extract the cork, why the cork is presented to the guest, what level to fill the glass, and which side to pour from.
Q: If I am not sure that this DVD suits the needs at my restaurant can I return it for a full refund? 
A: Yes, World Class Productions LLC stands by it's product. Just send us a letter explaining why World Class Restaurant Service didn't work for you and return the DVD in good condition. We will gladly refund your money back (excluding shipping).
 
Q: I see that you film weddings, do you also do commercials?
A: World Class Productions LLC has written, directed, and produced commercials for different restaurants in Waikiki.
Q: Can the DVD be emailed or downloaded for the same buying price?
A: The World Class Restaurant Service DVD is available for download at Filmbaby.com just click the following link:  
http://www.filmbaby.com/films/3336 
Q: Do you ship your DVD's to Fiji?
A: We ship to anywhere the US Postal Service will go. The DVD is also available at the following websites:  
http://www.filmbaby.com/films/3336  or http://www.amazon.com/World-Class-Restaurant-Service-Steve/dp/B001CPURKA/ref=sr_1_2?ie=UTF8&s=dvd&qid=1217013084&sr=8-2 . When you purchase the DVD from them, you may request two day delivery via UPS air for an additional fee.

Frequently Asked Questions about Olomana Gardens Permaculture and Aquaponics DVD:

What will I learn from This DVD?
In this 60 minute film you will learn about permaculture as practiced by Olomana Gardens in Waimanalo, Hawaii. Learn the basics of vermicomposting and aquaponics from an expert on the subject of sustainable agriculture. Glenn Martinez is a highly sought after speaker and teacher on these subjects. Together, with his wife Liz, they run a successful certified organic farm, in which symbiotic relationships are the key to extraordinary fertility. The information contained would be a good starting place for anyone interested in starting a Permaculture Farm, Vermicomposting, or Aquaponics.

What is "Permaculture"?


The word "permaculture" created was  in 1978 by Bill Mollison, an Australian ecologist, and his student, David Holmgren. It is a contraction of "permanent agriculture" or "permanent culture." Permaculture is about designing ecological human habitats and food production systems. It is an approach to land use which integrates human dwellings, microclimate, annual and perennial plants, animals, soils, and water management into stable, productive communities.

A central theme in permaculture is the design of ecological landscapes that produce food. Emphasis is placed on multi-use plants and the integration of animals to recycle nutrients and graze weeds. However, permaculture entails much more than just food production. Permaculture design concepts are being applied in urban as well as rural settings, and are applicable to single households or whole farms and villages. "Integrated farming" and "ecological engineering" are terms sometimes used to describe permaculture.

What is vermicomposting?
Vermicomposting is simply composting with specialty worms. The worms breakdown food scraps into nutrient rich compost.

What are the benefits of vermicomposting?

  • A simple process; very little training is required.
  • Low start-up cost. You can often use existing equipment and available space.
  • No turning, no unpleasant odours. The worms do all the processing, naturally.
  • Can be used indoor year round. Perfect for apartments, condominiums or schools.
  • The resulting vermicompost, or worm cast is rich in nutrients. It is more valuable to farmers, landscapers, and home gardeners than raw manure or traditional compost. Worm castings conserves moisture and improves soil conditions. Enhances growth and yields. Your plants, gardens and lawn will love you.
  • Reduces dependence on chemical additives. Natural worm castings are safe to use on your lawn and gardens and will not harm your pets or young'un's.
  • Removes organic matter from the waste stream. Household waste can be reduced by up to 40 percent!

Does it smell?
Vermicomposting is an aerobic process which means with oxygen. A properly managed worm bin will not have an offensive odour. If there is a bad odour, it is an indication that anaerobic conditions are present. Often the result of over feeding the worms. Simply let the worms consume the food prior to adding more scraps. A bad ordour may also occur if the worm bin is too wet. Gently "fluff" the bedding to increase air circulation.

What is the optimum temperature?
16-28 Celsius (C) or 60-80 Fahrenheit (F).

What about rodents & bugs?
Vermicomposting is usually done indoors, so rodents are not an issue. A properly managed worm bin will not create odours that attract rodents.

How much can worms eat?
Generally speaking, 2 lbs. of red wigglers will recycle 1 lb. of organic matter in 24 hours. Worms can consume their weight daily - they eat half bedding (carbon) and half food scraps (nitrogen).

How do worms reproduce?
Worms are
hermaphrodites meaning they have both male & female parts. It still takes 2 worms to mate, both worms produce a cocoon. Each cocoon or egg contains up to 20 babies (average 5 or 6).

How long do worms live?
Worms can live up to 10 years! However, in the wild where there are many predators the average lifespan for a worm is 1 - 2 years.

What if you have too many worms?
Worms will regulate their population to suit the environment (similar to wolves). If there is not enough food, the adults die off to make room for the babies.

If you cut a worm in half, what really happens?
If you cut a worm in half, you have a dead worm cut in half. Worms have 5 hearts located close to the head. If they are cut in half blood cannot get to rest of the body.

Can worms see?
No worms don't have eyes. However, they are very sensitive to light, and try to hide as soon as they are exposed to light.

Do worms have teeth?
Worms do not have teeth and cannot chew their food. They grind their food in their gizzard using muscle action and small bits of soil.

What do worms eat?
If it grew, the worms can likely eat it,
including fruit/veggie scraps, bread, coffee grounds/filters, tea bags, grains, plant trimmings, paper, leaves, etc.

What should not be fed to worms?
Avoid pet waste (if you intend to put the castings on edible plants), meat, dairy and extremely hot and heavily spiced foods. Do not feed them metals, foils, plastics, chemicals, oils, solvents, insecticides, soaps, paint, etc.


What is aquaponics?

Aquaponics is the combination of recirculation aquaculture and hydroponics.  In aquaponics, you grow plants and fish together in one integrated system.  The fish waste provides a food source for the growing plants and the plants provide a natural filter for the water the fish live in.  This creates a sustainable ecosystem where both plants and fish can thrive. Aquaponics is the ideal answer to a fish farmers problem of disposing of nutrient rich water and a hydroponic growers need for nutrient rich water.

Is aquaponics organic?

Aquaponics is a completely natural process which mimics all lakes, ponds, rivers and waterways on earth.  The only input to an aquaponic system is fish food.  The fish eat the food and excrete waste, which is converted (by beneficial bacteria) to a form that that plants can use.  In consuming these nutrients, the plants help to purify the water.  You can not use herbicides, pesticides or other harsh chemicals in an aquaponic system, making the fish and plants healthful and safe to eat.
This process could not be more organic but getting a USDA organic certification for a culture system that does not use soil is tricky.  A couple of commercial growers in the US have had their plants certified as organic.  The USDA has not finalized organic certification standards for fish yet.

What are the benefits of growing Aquaponically?

The combination of aquaculture and hydroponics is quite new and the potential for using aquaponics to grow high quality food around the world is tremendous.  Here are some of the many advantages of aquaponic food production:

· Aquaponics utilizes the nutrient rich water from aquaculture that otherwise would have been a waste product or would need to be filtered in a costly manner.

· Aquaponics eliminates the cost and time involved with mixing traditional hydroponic nutrients.

· Aquaponics provides a truly organic, natural form of nutrients for the plants.

· By eliminating the soil in vegetable production, you eliminate all soil borne disease.

 Aquaponics uses a fraction of the water that traditional field production does because no water is wasted or consumed by weeds.

· In aquaponics, plant spacing can be very intensive, allowing you to grow more plants in a given space.

· With high stocking densities in the fish tank, plants will quickly grow and develop in an aquaponic system.

· In aquaponics there cannot be any pesticides or herbicides used, making the end product healthier and safer.

· If your climate permits or if you are growing in a greenhouse, you can grow crops in an aquaponic system year-round.

What plants can I grow?
Early on in the research of recirculating aquaculture systems, experiments were done to determine the efficiency of aquatic plants in consuming the nutrients in aquaculture water, therefore helping to purify the water for the fish in the system.   As research continued, terrestrial plants were tested and proven to be an effective means of water purification for aquaculture and this nutrient rich water a nearly ideal hydroponic solution for growing plants. 
  

Lettuce, chives and other leafy crops were first considered for aquaponics but, more recently, commercial growers and researchers have had great success with tomatoes, cucumbers, peppers, melons, flowers and many other crops

What fish can I raise?
Tilapia, a fresh water that is fast growing and has firm white meat when filleted, is most commonly raised in aquaponics because it is very hardy and can tolerate a wide variety of water quality conditions.  Other fish, such as crappie, brim, bass, carp, goldfish and koi can all be raised in aquaponics.  If you are considering home food production or commercial aquaponics, you should start by contacting the agency that oversees fish and waterways in your area to find out if there are any restrictions on what fish you can raise

How many fish can I put in my fish tank?
It depends on the size of the tank and the type of filtration you have.  In an aquarium-based system, a good rule of thumb is to stock the tank at 1" (of fish length) per gallon of water.  In larger systems with proper filtration, commercial growers usually stock the tank to a maximum of 1/2 lb of fish/gallon of water

How many plants can I have with a certain number of fish?
The number of plants you can grow is directly related to  1.  The number of fish         2. The size of the fish  3. The amount of fish food added daily

The scientists at the University of the Virgin Islands have determined that for each 60-100 grams of fish food added per day, you can support 1 sq. meter of plants in raft aquaponics

Can I make money doing this?
Maybe.  Aquaponics, like any business, takes an adequate investment in equipment, proper design and excellent management and marketing skills.  Plus, you need to be a skilled fish culturist and plant grower.  With those qualifications, an aquaponic farm can be quite profitable.

Commercially, aquaponics is in its infancy but, as the technology develops and is refined, it has the potential to be a more efficient and space saving method of growing fish, vegetables and herbs. By incorporating aquaponics, hydroponic growers can eliminate the cost and labor involved in mixing a fertilizer solution and commercial aquaculturists may be able to drastically reduce the amount of filtration needed in recirculating fish culture. Although there is currently a limited number of commercial aquaponic operations, many people are expressing a strong interest in this intensive method of food production.



World Class Productions LLC   423 Kanekapolei Street, Suite 9 Honolulu, HI 96815               
Questions? Call (808)221-6873

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